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Why was I signed out?

An account can be signed in on one device at a time. When you sign in somewhere else, the other device is signed out. Write to support@charterai.in if it was not you.

Updated 2 Oct 2026

One device at a time

Your account can be signed in on one device or browser at a time. When you sign in on a new device, Charter AI signs you out of the others. The device you sign in on last stays signed in.

The Profile settings, where your name and firm name are kept for the account you sign in with.
Sign in again on the device you want to use.

If it was not you

If you did not sign in elsewhere, write to support@charterai.in. Meanwhile, reset your password from Manage account in the account menu.

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