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How do I claim ITC in GSTR-3B for bills my vendor has not uploaded, in Zoho Books?

In Zoho Books, open GST Filing > GSTR-3B, go to the Eligible ITC section, click Adjust ITC under the Available ITC table, enter the adjusted value, save, and push the return. The bills your vendors have not uploaded are listed under Missing in GSTN in the GSTR-2B reconciliation, which is where you work out the amount. Check the current Rule 36(4) position before relying on any provisional claim.

Steps in Zoho Books

These are the steps in Zoho's own help article. The article describes a limit under Rule 36(4) of the CGST Rules on credit for bills the supplier has not uploaded; confirm what applies for your period, since the rules on this have changed over time.

  1. Go to GST Filing > GSTR-3B to open the summary.
  2. In the Eligible ITC section, click Adjust ITC under the Available ITC table.
  3. Work out the adjusted value and enter it in the pop-up. The list of bills not yet uploaded by vendors is in the Missing in GSTN section of the GSTR-2B reconciliation.
  4. Click Save, then push the return and claim the ITC.
How Charter AI does this

Charter AI's GSTR-2B reconciliation sorts purchase documents into matched, partial, not in books and not in portal, with ITC totals by bucket, so the bills sitting in your register but not in the portal data have their own total. Charter AI does not file the return.

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FAQs

Where do I find bills the vendor has not uploaded?

Zoho's article points to the Missing in GSTN section of the GSTR-2B reconciliation in Zoho Books.

Can the rest of the credit be claimed later?

Zoho's article says the balance can be claimed once the vendor uploads the bill.

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Sources checked

Last reviewed 2026-10-15

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